We collect only what we need to run the Service, keep it safe, and deliver support. Here’s exactly what that is.
1. Overview
We collect only what we need to run the Service. This page tells you what that is, why we collect it, and how you can request its deletion.
2. What we collect
• Account information — the username and password you register when you activate your license. • License and machine fingerprint (HWID) — a hash of your CPU + network identifiers. Bound to your license so a single purchase runs on a single machine. • Usage telemetry — connection times, in-game name when known, and error reports. Used only to keep the Service running and to detect abuse. • Payment metadata — order ID, amount, timestamp, and the payment provider's reference. We do NOT store card numbers or full payment details; those are handled entirely by Stripe / our payment processor. • Discord ID — when you link your account, so support can find your purchase quickly.
3. Why we collect it
To let you sign in and use what you paid for; to prevent one person from using a single license on multiple machines; to detect and stop fraud; to diagnose bugs; and to comply with legal obligations.
5. How long we keep it
Account data is kept for as long as your account is active plus a reasonable period afterwards for fraud prevention and legal compliance. Payment records are kept for the period required by tax and accounting law in our jurisdiction.
6. Your rights
You may request a copy of the personal data we hold about you, ask us to correct inaccurate data, or ask us to delete your account. Requests can be made by opening a ticket in our Discord. We will respond within thirty days. Some data — payment records, in particular — cannot be deleted before its legal retention period ends.
8. Security
We use industry-standard practices to protect your data — encryption in transit (HTTPS everywhere), encryption at rest for sensitive records, rate-limited authentication, and short-lived session tokens. No system is perfectly secure, so we cannot guarantee absolute security, but we take reasonable steps to keep your information safe.
9. Changes to this policy
We may update this page from time to time. Material changes will be posted here with a new "last updated" date at the top. Continued use of the Service after changes constitutes acceptance of the updated policy.
10. Contact
Questions about this policy or a data request? Open a ticket in our Discord server or email us via the contact channel listed on our site footer.